BAM site seems to work fine but videos won't run/load.
I just tried a couple videos and they're working fine on this end. Would
you mind trying a couple things?
Let me know if any of this helps you find a solution.
Thank you for your patience!
I followed your suggestions. It appears to be something going on with Chrome. BAM works fine in Firefox. But when I load up a BAM video in Chrome I get the 3 dots like it is trying to load. But I just found out if I click on the video screen the audio will start working and most of the time, the video will start running as well. If not, after pausing and then playing the video, both audio and video works... FYI - YouTube works fine... I will post on the forum if I figure out what the solution is.
Problems with video playback in the latest Chrome browser (version 35)
May 27th, 2014
Recent updates to Chrome are resulting in video playback issues. Please accept our apologies, but in the meantime you should be able to use Firefox, Safari or the latest versions of Internet Explorer to use the site without any issues. We will make an announcement as soon as we've resolved the problem. Thank you for your patience!
Has this issue been resolved? If not, does it affect the chrome browser on android too?
I'm having trouble getting videos to load on my moto x and nexus 7. I'm just seeing the 3 dots.
This particular issue with Chrome on the desktop has been resolved, however I will do some testing with the Nexus and see if I can duplicate the issue. Thank you for your patience!
Have you had any luck with this issue? Can I help in any way?
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