FIXED: Problems with video playback in the latest Chrome browser (version 35)
This should now be fixed. If you're still having issues with video playback, please refer to our troubleshooting guide.
Recent updates to Chrome are resulting in video playback issues. Please accept our apologies, but in the meantime you should be able to use Firefox, Safari or the latest versions of Internet Explorer to use the site without any issues. We will make an announcement as soon as we've resolved the problem. Thank you for your patience!